Legal information
Privacy policy
This is a translation for convenience; the French version prevails.
What we do with your data, in plain terms. Two separate cases: what we collect ourselves, and what you put into Tilen.
1. What we collect ourselves
For this data, Parsight is the controller.
| What | Why | Legal basis | How long |
|---|---|---|---|
| A demo request or a message to support (name, email address, company, message) | To reply to you | Your request | 3 years after the last exchange |
| Your organization’s account (contacts, users, plan) | To provide Tilen and invoice you | The contract | The term of the contract, then the period required by law for invoices |
| Technical logs (IP address, date, page) | Security and troubleshooting | Legitimate interest | 13 months at most |
| Our news by email | To keep you informed | Your consent, which you can withdraw at any time | Until you withdraw your consent |
2. What you put into Tilen
Your clients, your emails, your documents: for this data, your organization is the controller and Parsight is its processor, within the meaning of Article 28 of the GDPR.
- We process it only to run Tilen, according to your instructions.
- We do not sell it and do not use it for our own purposes.
- The data processing agreement is an appendix to our terms and conditions.
- At the end of the subscription: sixty days of read-only access, then deletion and a certificate.
3. Who has access
The Parsight team, when needed to reply to you or to run the service, and our technical providers, listed on the Security and GDPR page. The data stays in the European Union, except where a listed provider states otherwise.
4. Cookies
Neither the website nor the application sets any audience measurement or advertising cookies. The application only sets the ones it needs to work:
- the session, to keep you signed in during your visit;
- “remember me”, if you check it when signing in;
- the language chosen before you sign in (one year);
- the remembered device, for a guest who chose not to re-enter a code (thirty days, can be removed).
5. Your rights
You can request access to your data, its rectification, its erasure or its portability, or object to processing. Write to contact@parsight.fr or use the Support page (“My personal data”): we reply within one month.
For data that your employer or your client has put into Tilen, contact them first: they decide, and we help them reply to you.
6. Complaints
If our reply does not satisfy you, you can lodge a complaint with the CNIL (cnil.fr).
Controller: Parsight SAS, 118 bis rue Pelleport, 75020 Paris. Last updated: October 26, 2026.