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Operations and sales for service businesses

The whole company, in one place.

Mail, calendar, clients, quotes, projects, accounting and support: information entered once, found everywhere.

Book a demo Follow a deal from start to finish
Tilen on a MacBook: the home screen, with what needs doing now and recent screens

One deal, start to finish

An example: the Orsel website redesign, from the first email to the invoice.

  1. 1

    Mail

    Orsel writes: “Can you redo our website?”

    The message is filed under Orsel, next to everything you already know about them.

  2. 2

    Clients

    The Orsel record, already there

    Contacts, conversations, open deals: nothing to copy over.

  3. 3

    Quotes

    Quote sent, signed online

    The lines come from your catalog; the signature comes back to the record.

  4. 4

    Project

    Marie follows the project

    She signs in with her email address and a code, and sees what is expected of her.

  5. 5

    Accounting

    Invoice issued, entries posted

    Sent to Pennylane; reporting updates itself.

Nothing is re-entered from one step to the next.

What Tilen handles for you

Each module reads what the others already know. You turn on the ones you need.

Tilen on a MacBook: the prospecting list, each deal with its stage, amount and next action

Mail

Your Microsoft 365 mailbox, sorted by client, with the replies to prepare.

Calendar

Meetings, project check-ins and follow-ups, in one place.

Clients and deals

Records, contacts, deal tracking through to signature.

Quotes and contracts

Catalog, price grids, online signature.

Projects

Phases, tasks, decisions, and the space for your clients and contractors.

Support

Requests and after-sales service, with each client’s equipment.

Documents

Each client’s files, organized, shared when needed.

Accounting and reporting

Invoices, cash flow, month-end close, connected to Pennylane.

Client and contractor space

Your clients follow the project. No password needed.

Invite a client or a contractor: they sign in with their email address and a code. They see what is expected of them, the steps and their dates. Never a price, an invoice or anything that stays within your team.

  • A contractor only sees their own section.
  • “View as…”: you check what they see, before they do.
  • Notified by email as soon as something is expected of them.
Tilen on a MacBook: the space of Marie, an invited client, with what is expected of her and the project steps

Tilen reads. You decide.

Tilen files mail under the right client, spots what needs a reply and drafts one. You review it, change it, send it. Nothing goes out without you.

Mail · Orsel · 5 min ago

“Could we move Thursday’s meeting?”

Suggested reply — yours to review

Hello Marie, of course. Would Friday at 10 a.m. work for you? I’ll send the invitation as soon as you confirm.

Send Edit Write my own

Hosted in Europe

Your data stays in the European Union.

GDPR

Data processing agreement provided, subprocessors listed.

Microsoft 365

Sign-in and mail with your own account.

French and English

Everyone chooses their language.

Pricing

Per user per month, excluding VAT, no commitment. Each module can be tried for fourteen days.

Essential

€12 / user / month

  • Mail, calendar, to do, tasks
  • Documents
  • Microsoft 365 sign-in
  • AI assistant, standard usage
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Pro

Most popular

€29 / user / month

  • Everything in Essential
  • Clients and deals, quotes, contracts
  • Finance and reporting
  • AI assistant, extended usage
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Enterprise

€49 / user / month

  • Everything in Pro
  • Support and after-sales service
  • Operations: equipment, inventory, deliveries
  • AI assistant, extended usage
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Add a single module · per user per month

Clients and deals€10
Finance and reporting€10
Support€9
Operations€8
Products and projects€7
Marketing€6
Partners€6

One more company in your organization: €15 per month. Several companies, a specific need, a dedicated installation: let’s talk.

See Tilen on your own deals.

Thirty minutes, with one of your current deals.

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