Frequently asked questions
No. Tilen opens in your browser, at app.tilen.fr. A desktop app is also available if you want it in your Dock or taskbar.
Yes: each module can be tried once, for fourteen days. When the trial ends, you keep it or it closes, without losing anything you entered.
Yes, as an onboarding service: we import your clients, contacts and deals, then support you through the first days.
Yes. You sign in with your Microsoft account, and Tilen reads your mail and your calendar.
It files mail under the right client, spots what needs a reply and drafts one. You review it, change it or write your own: nothing goes out without you. Each organization has an AI allowance included in its plan; beyond it, the administrator chooses to stop or continue, up to a cap they set.
No. A client or contractor invited to a project signs in with their email address and a code sent by email. They only see what you open to them, never a price or an invoice.
French and English. Each person chooses their language in their profile.
In the European Union: in Germany with Hetzner, with an encrypted copy of the backups in Western Europe. The list of providers is on the Security and GDPR page.
No. Tilen uses the business offerings of AI providers: their contract prohibits them from training their models on the data sent.
Your organization stays readable for sixty days so you can retrieve what you need, then everything is deleted and we give you a certificate. An encrypted archive can be kept as an option.
Per user per month, based on the plan you choose. Each plan includes modules and an AI allowance; an extra module is added per user per month.
Yes. It is prorated on the next invoice.
Another question? The team will answer.
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